Last updated: January 2026
Ephyron Communications Inc. ("Company," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our satellite data link services. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.
We collect information you voluntarily provide when you:
This information may include: name, email address, phone number, company name, job title, mailing address, and service requirements.
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
We may receive information about you from third parties, including business partners, service providers, and publicly available sources, to enhance and verify the information we hold and to detect fraud or security issues.
We use the information we collect for the following purposes:
In Canada, we process your personal information based on the following legal bases:
We may share your information with third-party service providers who perform services on our behalf, including cloud hosting providers, payment processors, analytics providers, and customer relationship management platforms. These service providers are contractually obligated to use your information only as necessary to provide services to us.
With your consent, we may share information with business partners to coordinate service delivery and offer complementary products or services.
We may disclose your information when required by law, court order, or government authority, or when we believe in good faith that disclosure is necessary to:
If Ephyron Communications Inc. is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
We may share aggregated, de-identified information that cannot reasonably be used to identify you with third parties for marketing, analytics, and other purposes without restriction.
We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with applicable legal obligations. Retention periods vary depending on the context of the processing and our legal requirements. Generally:
When information is no longer required, we will securely delete or anonymize it.
Subject to applicable law, you have the following rights regarding your personal information:
You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format.
You may request that we correct, update, or complete inaccurate or incomplete information we hold about you.
You may request deletion of your personal information, subject to certain legal exceptions and our legitimate business interests.
Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing prior to the withdrawal.
You may opt out of receiving marketing communications by clicking the unsubscribe link in any marketing email or by contacting us directly.
If you believe your privacy rights have been violated, you have the right to lodge a complaint with the relevant privacy authority in Canada, such as the Office of the Privacy Commissioner of Canada.
To exercise any of the rights listed above, please contact us using the contact information provided below. We will respond to your request within 30 days or as required by applicable law. We may request verification of your identity before processing your request.
We use cookies, web beacons, and similar tracking technologies to enhance your user experience, analyze website usage, and deliver personalized content. Cookies are small data files stored on your device that help us recognize you and remember your preferences.
You can control cookies through your browser settings and may refuse or delete cookies. However, blocking cookies may impact your ability to use certain features of our website. For more information, please visit our Cookies Policy.
We implement comprehensive technical, administrative, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
While we strive to protect your information using reasonable security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your personal information.
In the event of a data breach involving your personal information, we will notify affected individuals and relevant authorities as required by applicable Canadian privacy laws without undue delay. Notifications will include details about the breach, its potential impact, and steps you can take to protect yourself.
Your personal information is primarily stored and processed in Canada. However, if we transfer information outside of Canada for service delivery, data processing, or storage, we implement appropriate safeguards, including standard contractual clauses, to ensure your information receives an adequate level of protection equivalent to Canadian privacy laws.
Our website may contain links to third-party websites and services that are not operated by Ephyron Communications Inc. This Privacy Policy applies only to information collected through our website and services. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies before providing any personal information.
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13 without parental consent, we will promptly delete such information. If you believe we have collected information from a child under 13, please contact us immediately.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have privacy concerns, please contact us using the following information:
Ephyron Communications Inc.
161 Bay St.
Toronto, ON M5J 2S1
Canada
Email: info@ephyron.shop
Phone: +1 416 364 9954
VAT Number: 829405163 RT 0001
We may update this Privacy Policy from time to time to reflect changes in our privacy practices, technology, legal requirements, or other factors. Any material changes will be communicated to you by posting the updated Privacy Policy on our website with a new "Last Updated" date. Your continued use of our website and services following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Ephyron Communications Inc. complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. PIPEDA establishes 10 privacy principles that govern how private sector organizations collect, use, and disclose personal information.
If you are not satisfied with our response to your privacy concern, you may contact the Office of the Privacy Commissioner of Canada:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, QC K1A 1H1
Canada
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca
Residents of Quebec are also protected by the Personal Information Protection Law (Law 25). We comply with all applicable provincial privacy requirements in addition to PIPEDA.
Given the nature of our satellite data link services for Canadian operations, we collect and process certain technical and operational information:
We collect technical data necessary to provide, monitor, and optimize satellite data link services, including:
Our satellite services may involve the processing of approximate geographic location data to optimize signal transmission and service delivery. Precise location tracking is only performed with explicit customer consent and is limited to the scope necessary for service provision.
We may process personal information to comply with Canadian Radio-television and Telecommunications Commission (CRTC) regulations, Industry Canada requirements, and other telecommunications regulatory obligations applicable to satellite services in Canada.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with any aspect of this Privacy Policy, please do not use our website or services.